Your order confirmation was sent to the email you provided at checkout. Please check your inbox and spam/junk folder. If you still can't find it, let us know, and we’ll resend it!

94% of deliveries are delivered on time. From the Sendle website : If you’re expecting a delivery via Sendle, you’ll get a delivery estimate via email (it’s kind of like an ETA). This will give you an idea of how long parcels like yours typically take to land at their destination.

For details on returns and exchanges, please refer to our [Return & Exchange Policy].

While we do our best to ensure that your order arrives safely, in the unlikely event that your item is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will assist you in resolving the issue promptly.

You can track your parcel here with the tracking number provided to you.

https://try.sendle.com/en-au/tracking

Once an order is placed, we begin processing it immediately, so we’re unable to cancel or modify it. Please carefully check your order before placing it.

We accept payments via Paypal, Afterpay, Visa, Mastercard, Amex, Apple Pay, Eftpos, Google Pay, Shop Pay and Union Pay.

To keep your jewellery looking its best, we recommend:
✨ Avoid contact with perfumes, and lotions to prevent tarnishing.
✨ Store your pieces in a dry, cool place, preferably in a jewellery box or pouch.
✨ Clean gently with a soft cloth to remove dirt and oils.
✨ Take off your jewellery before sleeping, exercising, or swimming for longevity.

Following these tips will help maintain the beauty and shine of your jewellery for years to come!

We use the material: Rhodium, Gold Plated

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