Shipping & Delivery
Processing Time: All orders are processed within 1–2 business days, excluding weekends and public holidays. You will receive an email notification with tracking information once your order has been dispatched.
Shipping Methods: Amark Jewellery offers reliable shipping with estimated delivery time is 3–7 business days depending on your location. Please note this is an estimate and can vary.
Shipping Rates: Shipping rates are calculated at checkout based on the delivery address and selected shipping method. We strive to keep shipping costs as affordable as possible.
Free Shipping: We offer free standard shipping for orders over $100 within Australia. This offer is automatically applied at checkout.
Packaging: Each piece of jewellery is carefully packaged to ensure it arrives in perfect condition.
Lost or Damaged Orders: While we do our best to ensure that your order arrives safely, in the unlikely event that your item is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will assist you in resolving the issue promptly.
Address Changes: Once an order has been shipped, we are unable to change the delivery address. Please ensure that your shipping address is correct before completing your order.
Returns & Exchanges: For details on returns and exchanges, please refer to our [Return & Exchange Policy].
If you have any further questions about shipping, feel free to reach out to our customer support team at [contact information].
Once your order has shipped, we are not responsible for uncollected parcels due to incorrect addresses provided by the customer or unsuccessful delivery attempts. However, if an order is lost or significantly delayed beyond a reasonable timeframe, we will work with the postal service to resolve the issue. If a parcel is confirmed as lost, we will provide a replacement or refund in accordance with Australian Consumer Law. Shipping delays due to customs, weather, or other external factors are outside of our control, but we will assist customers where possible to track their orders.
Quality is at the heart of everything we do. By combining exceptional craftsmanship with affordability, we make it possible for everyone to own jewellery that feels as special as they are.
Our jewellery is for those who want to express their individuality with distinctive designs that set them apart from the ordinary.
The name Amark Jewellery reflects our founders’ shared journey and vision, combining the names of Andrea and Mark to symbolize our unique bond and creative partnership.
Discover the difference with Amark Jewellery, where tradition meets innovation, and style knows no boundaries.